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Increase 2000 line import limit

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Alexandra Robinson

Zendesk Customer Care

Posted Jan 21, 2022

At present one can only submit 2000 lines when importing users. Please increase this figure as API isn't an option for everyone. Thanks.

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    Tom Dupuche

    Zendesk Product Manager

    Thanks for the feedback Alex. We do have a roadmap item to enhance the user import function and I'll add this request to the items for consideration. Is importing over 2000 users a common use-case for you? I had expected a large number of users would be more once off, but keen to understand if that's not the case.

    Regards,

    Tom Dupuche

    Product Manager

    Zendesk

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