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Is manifest.json gaID supports Google Analytics 4



Posted Jan 24, 2022

App marketplace provide developers an ability analyze how many visitors view app's detail page. To do this it's necessary to provide tracking ID in manifest.json Is Google Analytics 4 supported and we can use tracking ID in G-... form or only Universal Analytics supported and we mast use tracking ID in UA-...form?


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10 comments

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Eric Nelson

Zendesk Developer Advocacy

Hi Michael, 

At this time only universal analytics (UA) is supported.

Thanks!

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Hi @Eric.

Any news here? 
When will it be possible to use GA4 (G-XYZ)? 

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Eric Nelson

Zendesk Developer Advocacy

Hey Robert, 

I know that the corresponding dev team is scoping this work. I'll touch base with them and see if I can get an update.

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Any update here?

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Eric Nelson

Zendesk Developer Advocacy

Hey Dima,

We're having conversations about this internally. As soon as I have an update - I'll let you know!

Thanks!

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Hi Eric Nelson,

Is there any update about GA4? 

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Eric Nelson

Zendesk Developer Advocacy

Hey there,

The team is actively working on GA4 support and is hoping to have a release out asap. I'll post here once it's been live.

Thanks for your patience. 

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Hi Eric Nelson

Do we have any update on this? Google is EoL'ing GA 3 by the end of this month.

Thanks

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Eric Nelson, are there any updates?

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Hi Eric Nelson,

We've installed tracking code to manifest.json and there's no data stream. Does Zendesk support GA4 for apps? If so, should we find a problem on our side?

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