Answer Bot / Messaging - Be able to serve segmented articles

2 Comments

  • Katherine Isaac

    Yeah.... Our Help Centre is for logged in users.  If the bot would allow for Help Centre articles to show, a user would be forced to login with the click an article link, right?  We're only using Zendesk chat in our app, so our users would be authenticated anyway.

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  • Michael Flyvbjerg Schau

    Same issue for us. I fully support this suggestion.

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