Answer Bot / Messaging - Be able to serve segmented articles


  • Katherine Isaac

    Yeah.... Our Help Centre is for logged in users.  If the bot would allow for Help Centre articles to show, a user would be forced to login with the click an article link, right?  We're only using Zendesk chat in our app, so our users would be authenticated anyway.

  • Michael Flyvbjerg Schau

    Same issue for us. I fully support this suggestion.


Please sign in to leave a comment.

Powered by Zendesk