We have multiple groups set up to filter from different pages. The problem is if an agent is in multiple groups and is logged in then all the groups are logged in. Is there a way to limit what group is online with the web sdk? Even if the agent has multiple groups.
Hopefully this is clearer than mud..
User1 is in group1, group2, group3, but user1 only wants to take chat for group2 and group3 today.. is there a way to limit that?
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