Need to have visibility on who hung up first

Not planned

5 Comments

  • Official comment
    Martin Holmes
    Zendesk Product Manager

    Hi Benny, 

    Thanks for the feedback. We understand your frustration in not being able to know who hung up the call first. 

    We will add your request to our product backlog for future consideration.

    One partial workaround may be to listen back to the call recordings to see if you can figure out who hung up the call. 

    Thanks,
    Martin

  • Ray

    +1 on this feature request! 

    0
  • James

    +1 from me too!

    0
  • Luiza Ionescu

    +1

    0
  • Lauren Montgomery

    +1

    0

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