Messaging : Make the Conversation List Sunshine feature non-programmatic and available from the UI


  • Ola Timpson

    100% agree with this! If a customer logs an issue with us that we have to send for a code fix then the ticket will be active for a while. During that time the customer should be able to start a new ticket with us. This functionality should be native, or at least have a walkthrough on how to achieve it.


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