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Please Extend the update many views API endpoint



Posted Feb 11, 2022

Currently, you can only update_many on views, for the position of views. This seems very restrictive. For an example use case, I would like to update the groups allowed to view 26 separate views. I want to take the old 13 views and make them no longer visible to agents, but still visible to people in "Test Views". I want to take my new 13 views, and both rename them, and change the group assignments of who can view them, to my various agent groups, from "Test Views". I cannot do this in a single API call because of this limitation. I will have to do 26 separate API calls, instead. If the update_many views endpoint supported the group and name parameters, I could do this in a single call. 


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Eric Nelson

Zendesk Developer Advocacy

Hey CJ, 

Do you mind going and posting this over in the Dev Platform feedback section? I want to make sure that the corresponding product team sees this.

Thanks!

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