Unauthorized error in iOS/Android SDK

7 Comments

  • Mick O'Donnell
    Zendesk Product Manager

    Hi Harigharan,

    Thanks for reaching out. I don't see anything obviously wrong with this implementation. I'll turn this post into a Support ticket, and we'll take a closer look.

    1
  • Harigharan E

    Thanks, Mick O'Donnell. Let us know once you got any updates on this ticket.

    0
  • Ashrith

    Any updates on this ticket or any links to the support ticket created?

    0
  • Kamran Manzoor

    Mick O'Donnell Can you please update us? On android application it's not working too

    0
  • Mick O'Donnell
    Zendesk Product Manager

    In this case, there was an issue with Harigharan's implement, and we were able to help support them via a Support ticket. We link to link to private support tickets on this public forum, sorry. If you're having difficulty with an integration, I advise you to open a respective support ticket with Zendesk Support and we can assist you.

    0
  • Muhammad Waris Shams

    Hi Mick O'Donnell we already open a ticket and didn't get helpful response. 
    Here is the ticket link can you please look.

    Thanks.

    0
  • Taimoor Saleem

    The jit key is missing in the JWT payload. It will not work if any of these keys are missing.
    JWT Payload documentation

    0

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