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Add Apps info in Api

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Nadine-test

Posted Feb 22, 2022

E.g. for Jira App in Zendesk: usage or updates are not visible on ticket logs when checking via API.

This might be something that would be good to have, at least a logged event about the creation of a e.g. Jira or Asana task

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3 comments

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    Eric Nelson

    Zendesk Developer Advocacy

    Hey Nadine,

    Appreciate the feedback I've went ahead and passed it on to the appropriate product team.

    Thanks!

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    Mike Gorman

    Any movement on this feature?  I'd love to be able to retrieve the attached Jira and Github items from 2 different integrations for a review meeting programmatically.  

     

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    Carl McDowell

    Zendesk Customer Care

    Hi Mike,

    Our product teams are wondering if you could explain with more detail on your use case. And then they can track this product feedback and see what would be feasible to implement to improve the situation.

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