Is there any way to shorten the article URLs?
During the regular website audit using SEMRUSH, issues concerning the Zendesk help center say "URL too long". Is there any way to shorten it for all articles to get rid of those issues?
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Hey Harshita,
Outside of revising your article titles so that they're shorter, there isn't much you'd be able to do. Do you happen to know how long is considered "too long" for SEMRush? I can then get this passed along to the appropriate product team as feedback.
Thanks!
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Hey Eric! Around 75 characters are considered standard for SEMRush. I read somewhere that the URL works even if you remove the title out of it as long as the numbers are there. Please let me know if anything can be done around it for a permanent resolution.
Thanks for the update!
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Hey Harshita,
You're right about it functioning without the title. Though the html_url will always have the title, which is what SEMRUSH is referencing. I'm going to pass this along to the product team as feedback. If they let me know this is something they have on the roadmap to address, I'll let you know!
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