Android 12 crash java.lang.SecurityException



Posted Feb 25, 2022

Hi support team,

We are getting in firebase the following crash for Android 12:

Dependencies used:

com.zendesk:messaging -> version 5.2.3
com.zendesk:support -> version 5.0.7
zendesk.support.request.CellBindHelper.openAttachment
Fatal Exception: java.lang.SecurityException: UID 10303 does not have permission to content://media/external/file/119192 [user 0]
       at android.os.Parcel.createExceptionOrNull(Parcel.java:2437)
       at android.os.Parcel.createException(Parcel.java:2421)
       at android.os.Parcel.readException(Parcel.java:2404)
       at android.os.Parcel.readException(Parcel.java:2346)
       at android.app.IActivityTaskManager$Stub$Proxy.startActivity(IActivityTaskManager.java:2897)
       at android.app.Instrumentation.execStartActivity(Instrumentation.java:1749)
       at android.app.Activity.startActivityForResult(Activity.java:5465)
       at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:588)
       at android.app.Activity.startActivityForResult(Activity.java:5423)
       at androidx.activity.ComponentActivity.startActivityForResult(ComponentActivity.java:574)
       at android.app.Activity.startActivity(Activity.java:5809)
       at android.app.Activity.startActivity(Activity.java:5762)
       at zendesk.support.request.CellBindHelper.openAttachment(CellBindHelper.java:100)
       at zendesk.support.request.CellBindHelper.access$000(CellBindHelper.java:32)
       at zendesk.support.request.CellBindHelper$3.onClick(CellBindHelper.java:87)
       at android.view.View.performClick(View.java:7792)
       at android.view.View.performClickInternal(View.java:7769)
       at android.view.View.access$3800(View.java:910)
       at android.view.View$PerformClick.run(View.java:30184)
       at android.os.Handler.handleCallback(Handler.java:938)
       at android.os.Handler.dispatchMessage(Handler.java:99)
       at android.os.Looper.loopOnce(Looper.java:226)
       at android.os.Looper.loop(Looper.java:313)
       at android.app.ActivityThread.main(ActivityThread.java:8633)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:567)
     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135)

Thanks in advance!


1

16

0 comments

Sign in to leave a comment.

Didn't find what you're looking for?

New post