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Feature Request: Let me change the size, order, and arrangement of Explosions
Posted Mar 22, 2022
Feature Request Summary:
You cannot change the order, size, or arrangement of Explosions. I would like to be able to do all these things, per chart in the explosion.
Description/Use Cases:
I cannot use the Explosion tool because I do not want 4 reports in a grid, I want them in a row.
Business impact of limitation or missing feature:
Instead of generating and including one query on my Dashboard, I have to generate 4 separate queries. This applies to literally any situation where I might want to use an explosion but do not want a grid of results, but rather a row. It would save a lot of time and networking bandwidth, if Explosions let you rearrange the output more.
7
4 comments
Official
Walter Bellante
Hi CJ,
thank you for taking the time to share your feedback with us here.
I want to acknowledge that this feature request has been open for some time without a PM reply and I apologize that is the case! Looking to clarify some questions on this post and share where Zendesk is with this feature request.
This feature is not on our roadmap for 2024.
While I understand that this may be disappointing to some, our intention here is to be transparent with our plans so that you can continue to remain aware of how Zendesk is moving forward in the near term.
At this time, we are going to close this post for comment as we have the information and use cases needed should we ever look into this again.
Thank you again for being valuable customers at Zendesk.
0
Admin | Weguest
Must request
2
Lee
Hello, I would like to parrot this as well. I just created an explosion report I really like. The report is time based by week for the last 6 weeks and it is showing the earliest week first. I would like to see the latest week first. Is there a way to do this now? if not then this option would be very helpful.
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Aaron Miller
A use case for us would be to simply reorder a "Type of Issue" by month report with an explosion for each month. This would be much more useful to us if we could reorder and have the current month at the top. The ability to reorganize drag/drop explosions in general would be ideal.
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