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Customer Success Engineer



Posted Mar 22, 2022

Is it possible to add views by "Organisations"? I engage with several customers and having them to my dashboard helps to easily navigate to all the tickets created for each of these customers. Thanks


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Hi Ajay –
 
Welcome to the community! Yes, you can create views to show tickets from a single Organization -- you'd use the Ticket: Organization condition. For more information, see Creating views to manage ticket workflow
 
Hope that helps!

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