NEW TEAM PAGE: Adding new agents

Completed

3 Comments

  • Official comment
    Tom Dupuche
    Zendesk Product Manager

    Hi Justin C.

    The new Team members page is still a work in progress and I admit we haven't explained that very well.

    We are working on including the display of roles, add team member and seat usage before this page becomes the default experience. We will then be including better Groups management, CSV export and Bulk management of product access & role to name a few of the planned features.

    So rest assured we won't sunset the old page until you can do everything you need.

    Many thanks,

    Tom Dupuche

    Zendesk Product Manager

  • Lou
    Community Moderator

    I do it here:

    0
  • Tess French
    Zendesk Product Manager

    Hey there, 
    The Team Members page has now been released! It includes a new Add Team Member button in the top right of the page and a new flow. This release is the first step in making team management simpler. As Tom said above, next up are Groups and CSV export, so keep an eye out.

    Thank you again for providing feedback; we find it incredibly valuable. 
    - Tess French

    0

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