No back button for Automations


  • Parag Pradhan
    Zendesk Product Manager

    Hello CJ Johnson,

    The quickest way to return to the list of Automations is to click on Automations from the left hand navigation.

    The functionality worked the same way when settings were in Support.  Thank you.

  • CJ Johnson

    Hi Parag, 

    It's still a pretty sub-par user experience, and doesn't match how triggers or macros look or work. It would be nice if it had a button, like the other settings do, to allow you to go back a page to the list. Additionally, clicking in the sidebar removes all the search terms I may have used to find the automation. 

  • CJ Johnson

    Also, since I posted, clicking on "Automations" in the side bar no longer works, either. I tested this in multiple browsers and this appears to have been removed. 


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