Scheduled delivery is deleted when author is changed to end-user

2 Comments

  • Dave Dyson
    Zendesk Community Manager
    Thanks for this feedback, AJ!
    1
  • Jacuk-Zurak, Marta

    Hi,

    I totally agree with this feedback. We have multiple dashboards that are delivered to the finance team. Some dashboards are automatically processed by scripts for further work.

    In this case, if an admin sets schedules and leaves the company, our financial reports and further automatic jobs fail until we found the issue and fix it.

    It would be nice if the scheduled deliveries are not assigned to the specific creator (Admin), but to the Zendesk Account (the company in general).

    Thanks

    3

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