Error: Forbidden Zopim.com api call
Hello,
one of my agents is trying to make the below get call to our chat api:
https://www.zopim.com/api/v2/chats/search?q=tags:cmac_deleted
they are getting the below error with the existing key that has worked for 2 years and a new key we generated to troubleshoot. We are using OAuth 2.0 with the header prefix set to bearer_token parameter. I was able to replicate the error in postman. Please advise.
{'error': 'Forbidden', 'description': "You don't have the permission to access the requested resource. It is either read-protected or not readable by the server."}
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Hi Chris! We were having issues last week with the Chat API returning 403s when it should not have been. Can you confirm that this issue is still occurring for you and your team?
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They are still reporting the error with the old and new API keys.
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