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Subscription Use - recurring revenue in deals & sell app in support



Posted Apr 05, 2022

Hi, subscriptions are nice to track but for daily use it might be better to:

* setup a way to add them as starting within a deal + be added to the contact card automatically after winning the deal?

* make them visible as custom field in Sell App in Support (along with deals) as info to Support Agents?


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2 comments

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Agnieszka Czajka

Zendesk Product Manager

Hi Diana!

Thank you for your feedback. We are working on improving these feature and connecting subscriptions to deals is on our roadmap for the future, so keep an eye out for the updates.

Are there any additional functionalities you are missing in the Subscriptions feature? If so let us know - we are always on the lookout for insights from our customers. 

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Maddy Storck

Zendesk Product Marketing

dianakurth as we work on our next iteration of the Subscriptions feature, we're looking to do some customer validation interviews. Would you be open to a 30 minute call over the next week or two?

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