Formulários de ticket no Web Widget - Substitua o formulário de contato padrão


  • Miranda Burford
    Zendesk Product Manager

    Hi Jhosuan Marques,

    Thanks for posting!

    Are you able to share a screenshot of your ticket form Admin (showing the field ordering) and then how it is being shown within the Web Widget (so we can compare the two)?  We can then investigate this further for you, including custom fields.

    In terms of the ticket form setting, what plan are you on?  This may be a limitation on your plan.

    - Miranda.



Please sign in to leave a comment.

Powered by Zendesk