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Zendesk-Support-UserCreated

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Alex Vargas

Posted Apr 20, 2022

Is there a current solution that when a support User(end-User gets created/updated ) we can call a webhook to make an update to our database ?

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    Jason Schaeffer

    Zendesk Customer Care

    Hi Alex, 

    The best solution for that at this time is creating a user tag and then using the user tag as a condition for an automation/trigger that can then use a Webhook as an action. 

    Thanks!

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