Recent searches


No recent searches

Knowledge Capture Suggest Articles based on Organisation



Posted Apr 21, 2022

Dear Zendesk developers,

I am looking for a feature that suggests help center articles based on the organisation of the ticket requester. For example, if the ticket requester is organisation X suggest article A,B and C. Our company has a lot of specific requirements and exceptions per organisation so it would be extremely useful to have the KC app automatically show the relevant articles. 

Thank you for considering.


2

0

0 comments

Please sign in to leave a comment.

Didn't find what you're looking for?

New post