Permissions for deleting e-mails/notes

1 Comments

  • Jakub Tutaj
    Zendesk Product Manager

    Hi Julia, 

    As each person connects their own business email with Sell, they are owners of their emails.

    Unless extreme situations, I'm not aware of sales managers having a need to enter someone else's email inboxes to remove emails from them.

    I assume it's not the case. Can you share what was your case that you needed to remove emails from deals? 

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