No account found for the provided credentials.

I have followed the documentation here: https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/android/getting_started/

While initialising with the channelKey I am experiencing the following error

Can anybody help?

E/IntegrationApplication: Messaging failed to initialize
W/System.err: zendesk.android.internal.ZendeskError$AccountNotFound: No account found for the provided credentials.
W/System.err:     at zendesk.android.settings.internal.SettingsRepository.fetchSettings$zendesk_zendesk_android(Sett
W/System.err:     at zendesk.android.settings.internal.SettingsRepository$fetchSettings$1.invokeSuspend(Unknown Sour
W/System.err:     at kotlin.coroutines.jvm.internal.BaseContinuationImpl.resumeWith(ContinuationImpl.kt:33)
W/System.err:     at kotlinx.coroutines.DispatchedTask.run(DispatchedTask.kt:104)
W/System.err:     at android.os.Handler.handleCallback(Handler.java:938)
W/System.err:     at android.os.Handler.dispatchMessage(Handler.java:99)
W/System.err:     at android.os.Looper.loopOnce(Looper.java:201)
W/System.err:     at android.os.Looper.loop(Looper.java:288)
W/System.err:     at android.app.ActivityThread.main(ActivityThread.java:7842)
W/System.err:     at java.lang.reflect.Method.invoke(Native Method)
W/System.err:     at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:548)
W/System.err:     at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1003)