eMail Channnel does not appear to be working
It appears as if tickets emailed into our account are not creating tickets. How can we trouble shoot this?
-
HI Michael,
There are some email troubleshooting tips here: Email troubleshooting guide
If you're still not able determine what's going in, I'd suggest Contacting Zendesk Customer Support so they can help.
Please sign in to leave a comment.
1 Comments