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eMail Channnel does not appear to be working
Answered
Posted May 03, 2022
It appears as if tickets emailed into our account are not creating tickets. How can we trouble shoot this?
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Recent searches
No recent searches
Posted May 03, 2022
It appears as if tickets emailed into our account are not creating tickets. How can we trouble shoot this?
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1 comment
Dave Dyson
There are some email troubleshooting tips here: Email troubleshooting guide
If you're still not able determine what's going in, I'd suggest Contacting Zendesk Customer Support so they can help.
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