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Please update the Answer Bot Prebuilt Dashboard to Not Use an Out of Date Dataset



Posted May 03, 2022

I tried to clone the Answer bot prebuilt Dashboard to make a more specialized version for a specific team. When I did, I noticed that all the queries are on an old dataset from Zendesk marked "OUT OF DATE", and not on the new Answer Bot: Answer Bot dataset. This means I either need to rebuild every single query myself on the right dataset, or wait for the update, and then rebuild everything new I'm doing to specialize this one, if I want it to function correctly going forward. Additionally, there's no way to tell what dataset a Dashboard is using when you clone it, so it's very difficult to see these problems. 


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Hi CJ,
 
Thank you for the feedback. Upon checking we have similar reports that's already being investigated. I'll create a ticket for you to track the progress for it.

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