Exporting Team member list

Planned

8 Comments

  • Mark Szymanski

    Yes!  Definitely needs an export function.

     

    0
  • Luma Lopes

    +1

    0
  • Heather Rommel
    Community Moderator
    The Product Manager Whisperer - 2021

    +1 I'd add that we want the GROUPS the user is assigned to in the export and a way to identify which group is the default one. 

    2
  • Tom Dupuche
    Zendesk Product Manager

    Hi all,

    Thanks for the feedback. A dependency for introducing export team members is that we need to make the new Team members page the default experience for customers. That's what we are currently working on and will be released in August/September this year.

    The next priority is export team members and our target timeline is by the end of 2022. Wish I could say it was sooner, but want to be realistic about timelines with you.

    Regards,

    Tom Dupuche

    Zendesk Product Manager

    -1
  • Sy Sussman

    Thanks for the update Tom. Some requests for being able to export team members:

    • We should be able to export them all at once, not just 100 at a time.
    • We should be able to choose which fields to export, including custom fields.
    • We should be able to filter the data we want to export. For example, export only Light Agents.
    0
  • Kai Bentley

    +1 to this feature and to Sy's comment re: functionality

    0
  • Pancreatic Cancer Action Network

    +1 I went to export and just found out we lost the functionality, so I totally agree!

    0
  • CJ

    This is marked "planned" but there's no official comment pinned to give anyone an idea of when this is going to be in the product? 

    0

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