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See the organization (Brazil)



Posted May 10, 2022

I would like to be able to see which organization (company) opened the ticket. At the moment in the mobile app I only see the organizations that the person who opened the ticket is part of, and often there are more than one.


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3 comments

image avatar

Will Poon

Zendesk Product Manager

Hi Branca, 

Thank you for your feedback. Right now in the mobile apps, you can view the organization(s) that a user is associated to by tapping on their avatar and viewing their profile information. You can see this in the screenshot below. 

Is there anything you would like to improve with this? 

Thanks,

Will

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No, I wanna see the organization, like in MY screenshot above. The people have more than one organization (like the screenshot below), and i cannot work right without this information.

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image avatar

Will Poon

Zendesk Product Manager

Hi Branca, thanks for the information and apologies for the delay, I've created a ticket so that I can get more details off you on this. 

Thanks,

Will

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