Data Center Location (DCL) limitations in Messaging SDK for Android/iOS

Marco

May 10, 2022 13:16

How about this limitation for Messaging?

https://support.zendesk.com/hc/en-us/articles/4408821805338#topic_lts_bdf_vpb

For privacy/GDPR reasons we need all data to be stored in EU.

Please, can we have an estimate for the removal of this limitation in Messaging SDK (Android/iOS)? Q3/2022? Q4/2022?

3 Comments

Marco
- May 16, 2022 15:00
Still no feedback on this? We just need a rough estimate of when the limitation will be fully removed. This is a show-stopper to adopt Zendesk Messaging for us..

FYI I've just created a ticket to ask the same question: https://support.zendesk.com/hc/en-us/requests/10393876

Cheers,

Marco

1
Marco
- October 11, 2022 06:33
Any news on this?

For privacy/GDPR reasons we need all data to be stored in EU

0
Eric Nelson
- October 12, 2022 13:30
Zendesk Developer Advocacy
Hey Marco,

Unfortunately messaging data is still only available to be hosted in the US. You can keep an eye on this article to see when it EU storage capabilities get rolled out.

Sorry for the inconvenience.

0

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