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How do i show agents related custom object records?



Posted May 11, 2022

SO I am able to set up a custom object, and its relationships to user.

I am able to create custom object records via integration.

How do i show agents the related custom records in Zendesk ?????

Am I expected to code that display ???


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Hey Fabien,
 
If you'd like to show the related custom objects in to agents your Zendesk instance, then you'd want to build a custom app to display these. This does entail creating a user interface for this as well. I'd suggest taking a look at our documentation for building a Zendesk app to start familiarizing yourself with the tools. 
 
Thanks!

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