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Return back my own list of tickets to view



Posted May 26, 2022

With a custom app is possible to intercept the open ticket view and return my own ticket based on a tag and custom role?


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Eric Nelson

Zendesk Developer Advocacy

Hey Michael,

Can you please tell us more about your use case?

Thanks!

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Hi Eric,

I'm looking away to filter the tickets that are returned based on a certain tag, so instead of showing a use all tickets I only with show them ticket with "x tag" is this possible? 

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