After editing and saving report/ query it doesn't update in dashboard

Completed

7 Comments

  • Walter Bellante
    Zendesk Product Manager

    Hi Csenge Orban, thanks for notifying us about this behavior.

    We've just fixed both the issues you've mentioned and you should now be able to edit a report and be redirected to the dashboard with the report being updated.

    Thanks for your feedback.

    Walter

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  • Csenge Orban

    Hi Walter,

    thank you so much for the quick action. It works just like before now.

    1
  • Julia DiGregorio

    I have one query that I use on 20 dashboards - it is really painful having to go through and update all the dashboards manually each time a query is changed

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  • Shawna James
    Community Product Feedback Specialist
    Hi Julia, are you still experiencing this issue? I see that this was fixed from the PM's notes above but let us know if you are experiencing a problem still. 
    0
  • Judy Correia
    Zendesk Luminary

    This appears to still be an issue. As others have noted above, when updating a report the dashboard does not update. Not sure what Walter's comment above "you should now be able to edit a report and be redirected to the dashboard with the report being updated". When updating a report the a user is not automatically routed to the related dashboard(s). A dashboard needs to be manually opened by clicking on the dashboards icon near the top right of the report. When the dashboard opens, the updated report is not displayed it is still the old report (prior to change). 

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  • Shawna James
    Community Product Feedback Specialist
    Hey Judy! Thank you for following up and reporting this issue here. I have reached out to Walter for clarification on whether this is a known issue or not, he or I will follow up when there is more information to share. Thank you for flagging!
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  • D.Fitz

    Facing the same issue. We've updated the Drill In at a report level, but this has not carried through to the 50+ dashboards that the report is included on. Only way to get the reports to update is to edit each one individually. 

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