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Zendesk Guide submit request link
Posted Jun 06, 2022
Help.
On the Guide/ Submit a request
The customer will fill out the form.
The "Submit" link. Where would I be able to change where the ticket routes to? I would like the completed form to route to our external ticketing system.
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Dave Dyson
Just to be clear, are you wanting to completely bypass your Zendesk Support ticketing system but continue to use your Zendesk Guide help center?
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