Zendesk Guide submit request link
On the Guide/ Submit a request
The customer will fill out the form.
The "Submit" link. Where would I be able to change where the ticket routes to? I would like the completed form to route to our external ticketing system.
Hi Elsie, welcome to the community!
Just to be clear, are you wanting to completely bypass your Zendesk Support ticketing system but continue to use your Zendesk Guide help center?
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