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Updating existing ticket with help center form.
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Posted Jun 06, 2022
Is it possible to update an existing ticket using the form inside of a help center.
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Recent searches
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Posted Jun 06, 2022
Is it possible to update an existing ticket using the form inside of a help center.
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1 comment
Dinesh Korgaokar
Hello,
you can use Request API meant for end users to update ticket.
https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/#update-request
Thanks
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