Updating existing ticket with help center form.

Answered

T5 Admin

June 06, 2022 19:22

Is it possible to update an existing ticket using the form inside of a help center.

1 Comments

Dinesh Korgaokar
- June 09, 2022 03:43
Hello,

you can use Request API meant for end users to update ticket.

https://developer.zendesk.com/api-reference/ticketing/tickets/ticket-requests/#update-request

Thanks

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