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Date Range Calculation for School Years



Posted Jun 06, 2022

I would like to create a metric that allows me to look at particular school years, rather than calendar years.

For example, our fiscal school years run from July 1 to June 30, so the 21-22 school year would be from July 1, 2021 to June 30, 2022. This would allow me to see ticket statistics from separate school years and make comparisons that way.


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Nicole Saunders

Zendesk Community Manager

Thanks for sharing this feedback, Sam! 

If others would also like to see this sort of functionality, please up-vote Sam's post. 

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Lou

The Product Manager Whisperer - 2022Community Moderator

That would be a nice feature. Not just school year, but any year you'd like to define, like fiscal year for a company that doesn't operate on a calendar year.

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