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Help with Installing the Messenger Coding (JWT Token Help)

Answered


Posted Jun 08, 2022

I am working with my team, and I hit a bit of a wall here: In regards to this article:  https://developer.zendesk.com/documentation/zendesk-web-widget-sdks/sdks/web/enabling_auth_visitors/?_ga=2.251889673.1601553504.1654182773-287442560.1607637413#creating-a-jwt-token 

We're good until we hit the "Generating JWT token"

It says we need 

  • alg: (required) 
  • typ: (required)
  • kid: (required) 

"kid" Is not the Secret Key, but where would we get that one? 


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3 comments

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Eric Nelson

Zendesk Developer Advocacy

Hey Daniela,

The kid is the id of the secret key. If you go to the "end user authentication" page in your application you'll find it.

Thanks!

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Thank you so much, I thought that was it, but I wasn't sure. 

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image avatar

Eric Nelson

Zendesk Developer Advocacy

No worries Daniela, let us know if there is anything else that you need.

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