It would be nice to be able to include this feature in the near future. When creating a bot flow it is not possible to have, Enrich text on answer bot messages, like bold, underline, highlight, or the possibility of including images, hyperlinks, videos, carousels, locations, or embedded maps for all suites.
Is this something that is on the future roadmap? Taking into account that this is regular features that most of the competitors include as part of the everyday configuration settings
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