I want non-admin users to have the ability to arrange their own articles.
Currently, only admins can rearrange the order of articles in sections. That's frustrating because I'm trying to scale the help centre across my organisation, which involves having hundreds of content writers. Ordering your articles is a fundamental part of managing your content, but none of them can do it -- they all have to go through me.
Without this ability we're seeing a lot of extra friction, jumbled content -- and a frustrated userbase. And that pushes people towards trying solutions that give them more freedom like Confluence, SharePoint etc.
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