I saw the new feature where you add flows for certain questions (I like it!). It would also be helpful if there was an option to embed those flows separately as an alternative starting point in the Flow Builder.
Adding to that option I made a couple of stories.
As a company I would like to make a link that lets the customer skip ahead to a certain point within the flow builder.
As a company I would like to make a link that lets the customer open the flow builder and show the contact options without having to go through the flow.
As a customer I would like to start the flow at the Warranty part of the flow when clicking the link on the warranty page (on the website)
As a customer I would like to start the flow at the "item return" part of the flow when using a link on the Return section of the customer support page.
Please sign in to leave a comment.