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Messaging bot exporting



Posted Jul 06, 2022

Hi,

From the needs of our team we'd like to have the option to export the messages the bot sends from Messaging, it will be used to have a clear brand conversation, for quality and localisation purposes. Also, to have other team members be in the loop of all the possible messages the chatbot can send out. 

Please consider adding this to your product as it will be really helpful for us and other teams as well.

Regards,
Garegin


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3 comments

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Lisa Tam

Zendesk Product Manager

Hi Garegin,

We currently have plans to support custom translations for next year in H1 where admins can manually customise the translations overriding system-generated translations.  Can you tell me more about your other use-cases including having other team members in the loop? Is this to help with the testing process?

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Buenas tardes , cuento con una interrogante, cuando realizo cierto proceso personalizado en mis informes noto que al filtrar tengo cero en cierto mes de noviembre y enero saben por qué pasa esto y de ser así que se está haciendo mal ?

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Nacho Santana

Zendesk Customer Care

Hola Sicel,

Para poder ayudarle con su consulta necesitaría un poco más de información. He creado un ticket en su nombre y le contactaré vía email para poder continuar trabajando juntos.

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