How to make the avatar different depending on the brand
Hi Zendesk Community,
On the e-mails look
Depending on the ((footer)) - that always include the brand - we can set something like (% case ((footer)) IS 'This e-mail comes from Zendesk.' %) THEN________________.
How can we change the agent avatar depending on the brand please? In the e-mails
Thank you !
Best regards,
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(Disclaimer: I'm no expert on this).
Having said that, I don't believe you can. There's only one email template for all emails going out, so you can only have the one footer.
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Lou Thanks a lot Lou!
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