Option to replace AnswerBot Icon in Flowbuilder


  • Lisa Tam
    Zendesk Product Manager

    Hey Simon,

    Thanks for the feedback. Custom Avatar is something we plan to support but I can't give an exact timeline at this stage.

  • Tim


    Just dropping a quick anecdote.

    I had a meeting about the progress we are making with the Flow builder. At some point the CEO said "This looks like a wall outlet, its ugly. Who designed it?!"

    Then I had to defend the fact that it is not something we can change.

    I was only able to fully convince all attendees by pulling up this thread. 

    What perhaps might be a nice bandage fix is being able to use the logo as the avatar (on/off with checkbox "use as avatar").



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