Feature Request Summary:
Zendesk Support/Explore should have a way to further track effectiveness of our Help Center articles tied to a specific user.
If a user reviews a guide on canceling a subscription but continues to submit a ticket; how can we track that and see the ticket tied to the submission?
Business impact of limitation or missing feature:
Non-critical for our business. This is more of a want than a need.
Please sign in to leave a comment.