When localStorage is disabled, the Zendesk script throws Uncaught DOMException

Answered


Posted Jul 20, 2022

Please set an exception handler when accessing localStorage if possible


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Hi Anastasia,
 
Thanks for sharing your question with the Community! The Web Widget does utilize local storage for specific features that are considered essential to its functionality. If needed, we do allow the option to set the Web Widget to comply with your local storage and cookie settings. You can see how to do so here
 
Once set, you'll want to be aware that following features will be disabled: 
 
Chat
Help Center Authentication
Collection of pathfinder data 
 
Best,
 
Erica
 
 

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