Chat Conversions in Explore Reporting

Answered

1 Comments

  • Sarah Darmawan
    Zendesk Product Manager

    Hi Amie - 

    Unfortunately, there are no plans to support conversions data on Explore. Conversions are also a limitation on the Agent Workspace.

    As a workaround, you may set up Google Analytics with Chat to address your use case. 

    Hope this helps!

    - Sarah D.

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