Please make end-user article views and other activities available through the Zendesk API


  • Lucas Garlepp

    Agreed - would be great to have!

  • Greg Katechis
    Zendesk Developer Advocacy

    Hi Tom! Great point, I'm sure lots of people would love to see this functionality. What I recommend in situations like this would be to use Google Analytics and we have documentation on how to set that up here. I'll also move this post over to the help center feedback forum so that the right people have eyes on this. 

  • Carlos

    That's a good point, this property should be in the Zendesk articles API. I am currently trying to get the most viewed articles and present it on an external website via API. Is there another alternative ?

  • Alan

    +1 - we'd like to use this data in analytics dashboards without having to manually update it.


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