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How can I remove the company name in email replies?
Answered
Posted Jul 26, 2022
The yellow highlighted part is the company name. How can i remove that and just stick to the title of the ticket as the subject of the email? 
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2 comments
Heather Rommel
Hi Vedant Pednekar,
This is in your triggers - the email action will show you the format Zendesk is told to use. This will show in multiple triggers probably - Request received, request updated and request solved.
You can change the title to just use the subject similar to the below:
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Lou
Also, check your email channel for what you've "named" the email address:
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