Calling Sell API from Support
Hello everyone,
In a multi-product app, I call Sell's core API from both Sell and Support using client.request(). It works well from Sell, but returns a 404 in Support. I figured the reason was sell's API using different base url 'https://api.getbase.com' than support 'https://{subdomain}.zendesk.com'.
Do I have any option other than using the full Sell API url with authentication headers and an OAuth token?
-
Hey, Ahmed Zaid!
I think your reasoning is correct here - this is likely due to the difference in the base URL so you'll need to make the call using the full Sell URL and authentication.
Feel free to reach out with any questions!
Tipene
-
Hi Tipene Hughes,
Indeed I opted in for using full url and OAuth2. Is there a plan to merge Sell API with the existing Zendesk API in the future?
-
I'm not aware of any plans on the roadmap to merge the APIs but you can keep an eye out on the product blog and announcements page for any updates that may happen in future.
Thanks!
Tipene
Please sign in to leave a comment.
3 Comments