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Product feedback: Talk notification sound upon incoming call

Answered
Anastasia Kachanova

Hi,

Currently Zendesk Talk does not allow to change sounds for Talk notifications appearing on agent side. We would like to have this feature added, it's more convenient if agents will be able to change desired notification sound and update notification volume by themselves.

Regards,

Anastasia

2 Comments

  • Official comment
    Sean Chuang
    Zendesk Product Manager

    Hi Anastasia, 

    Thanks for the feedback. We hear ya!  We will be looking into improving this area but at this time, it is not on the short term roadmap. 

    Thanks, 
    Sean

  • yanko.chakarov

    Hi Sean,

    We would also find this feature very useful.

    Please, consider implementing it sooner.

     

    Thanks,

    Yanko

    1

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